Support

We read every message.

Write to hello@holypico.com. Tell us what you were doing and, if you can, which iPhone and iOS version you use.

Common questions

I lost my streak

A streak continues when you finish at least one lesson each day. A Streak Freeze (in the shop, paid with gems) covers one missed day automatically.

I ran out of hearts

Hearts come back over time. You can also earn one back by doing a practice lesson.

The narration does not play

Narration needs an internet connection the first time you play a chapter. Check that your phone is not on silent and that sound is switched on under Profile → Settings. Narration is available for the World English Bible; with other translations your phone’s own voice reads the text.

How do I change my tradition or translation?

Open Profile and choose “Faith & Bible”. The translation can be changed at the top of the Bible reader.

How does Walk Together work?

Open Pico’s tab and choose Walk Together. Make a code and send it to a friend, or enter the code your friend sent you. You then share one weekly XP goal; when you reach it together, you both receive the reward.

Who answers in the chat?

An AI guide. It answers from the Bible text with references and always says that it is an AI.

How do I delete my data?

Your progress is stored on your phone only; removing the app removes it. To end a Walk Together pairing, choose “End this partnership” on that screen. See the Privacy Policy for details.